Return/Exchange Policy

You may return/exchange your item(s) within 30 days of receipt. Items must be in new, unused condition with all tags attached in its original packaging.

Because we have multiple return locations, please email us your order number and reason for return/exchange at sales@u-pet.co and we will provide you with the return shipping address. U-Pet is not responsible for return/exchange shipping cost if the item(s) is undamaged.